Privacy policy

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Last update: August 9, 2019

1.- Data Controller and Description

1.1.- Data Controller

The data controller of this site is New Football Era (hereinafter The Company), Calle Somosierra, 13, 28231 Las Rozas de Madrid.

Tax ID: 53995677A

Email: [adrian.munoz@newfootballera.com](mailto:adrian.munoz@newfootballera.com)

1.2.- Description

Acceptance of the privacy policy of The Company (hereinafter “Privacy Policy”) is a necessary condition for the use of our website, product and/or service purchase service, online store and social networks (hereinafter the “Service”).

This Privacy Policy regulates the collection, processing, and use of your personal and non-personal information as a user of [http://newfootballera.com/](http://newfootballera.com/), as of the effective date shown in the header.

To process your personal data, The Company complies with current local and European legislation, as well as its implementing regulations.

2.- Information Collected

The Service can be used without providing any data; however, to purchase a ticket you will need to provide some personal data. The information (personal or non-personal) collected by the Service may vary accordingly.

Personal and non-personal information collected by the Service will reach us through three channels: 1) automatically collected, 2) voluntarily provided by you, and 3) provided by third parties.

2.1.- Automatically Collected Information

This information consists of:

  • Information collected through cookies or similar mechanisms stored on your device, always with your consent or according to other legal bases. See our Cookie Policy for more information.
  • The IP from which the connection is made, the type of device used and its characteristics, the operating system version, browser type, language, date, country, time of the request, the URL you came from, the URL you are leaving to, or the mobile network used, among others.
  • Usage data of the Service and possible errors detected during its use.
  • Additionally, The Company uses Google Analytics, an analytics service provided by Google, Inc., headquartered in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043. For these services, cookies are used to collect information, including the user’s IP address, which will be transmitted, processed, and stored by Google under the terms set forth on the website www.google.com. This includes possible transmission of such information to third parties for legal requirements or when these third parties process the information on behalf of Google.

In any case, you can disable Google Analytics cookies from here.

2.2.- Voluntarily Provided Information

This information consists of:

  • Information required by The Company to complete the purchase of a product or service: first name, last name, email address, address, tax ID, and phone number.

All data is mandatory.

If you make a reservation on behalf of another person through the Service, for example as a gift, you guarantee that you have legitimately obtained the personal information of those other persons before providing us with their data.

  • Information, personal or not, that messages sent through the contact or opinion channels established in the Service may contain, such as your name, nickname, or email.
  • Your photograph, name, nickname, or geolocation if you decide to participate in any of our social media activities.
  • Information required to subscribe to our newsletter, such as your email address.

2.3.- Information Provided by Third Parties

This information consists of:

  • Information provided by payment systems or credit card processors, such as the time or amount of the purchase.
  • Information provided by courier services delivering your order, such as the date and place of delivery.

3.- Rights and Purposes

You are informed that filling out the forms is voluntary. However, if you do not fill in the mandatory fields (usually marked with an asterisk), some features of the Service will not be possible or will be limited.

The personal data you provide will be incorporated and processed in the Treatment Activities Registry owned by The Company, among others, in order to respond to your requests, provide the requested service, and keep you informed about matters related to the company’s activity and its services.

You can exercise at any time the rights of access, rectification, deletion, limitation of processing, opposition, and portability of your personal data by sending an email to: [adrian.munoz@newfootballera.com](mailto:adrian.munoz@newfootballera.com) or by postal mail to: Calle Somosierra, 13, 28231 Las Rozas de Madrid.

In both cases, you must identify yourself with your full name, as well as a copy of your ID or national identity document.

If you have given consent for any specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Additionally, if you consider that there is an issue with the way The Company is handling your data, you may file complaints with the corresponding data protection authority, with the Spanish Data Protection Agency being the relevant one in the case of Spain.

4.- Age

Regarding the use of the online service, you declare that you are of legal age and have the legal capacity necessary to bind yourself by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

You declare that all information you provide to access the Service, before and during its use, is true, complete, and accurate.

5.- Use of Data

The Company will use the collected data to:

  • Administer, provide, and update the Service (with the legal basis being the contract).
  • Address the issues you raise (with the legal basis being our legitimate interest in attending to user requests).
  • Process payments you make (with the legal basis being the contract).
  • Share data such as your image on our social networks (with the legal basis being our legitimate interest in the dissemination and promotion of our products).
  • Send you, via email, our newsletter and promotional offers (with the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as the case may be).

You may unsubscribe from these communications from the received email itself or by contacting us at adrian.munoz@newfootballera.com. However, you will not be able to unsubscribe from certain correspondence, such as messages related to your data security or the Service’s terms and conditions.

  • Maintain Service security, investigate unlawful activities, enforce our terms and conditions, and assist law enforcement bodies in their possible investigations (with the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).

The Company does not use automated decisions, although it may generate basic user profiles, with the legal basis being our legitimate interest for commercial purposes and providing personalized offers.

Likewise, The Company may use user information in aggregated and anonymous form to show to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. However, none of this will allow those third parties to personally identify you.

5.1.- In emails and contact forms

The Service’s website features SSL encryption, allowing secure transmission of your personal data through standard contact forms.

Personal data collected will be subject to automated processing and incorporated into the corresponding treatment activity files owned by The Company.

In this regard:

  • Your IP address will be received and used to verify the message origin in order to offer you appropriate recommendations (for example, displaying information in the correct language) and to detect possible irregularities (for example, possible cyberattack attempts on the Service), as well as data related to your ISP.
  • You may also provide your data via telephone, email, and other communication means indicated.

Regarding the communication means used:

  • Our payment service providers to settle our services are VISA and Mastercard. At no time will the Service or its staff have access to banking data (for example, credit card numbers) that the user as a client provides to those third parties.

Additionally, certain services provided through the website (e.g., the possibility of participating in a contest or promotional code giveaway) may contain specific conditions regarding personal data protection. Acceptance will be required before participating in those services.

5.2.- On social networks

The Company has profiles on some of the main social networks and is responsible for processing data published there (for example, photos uploaded by The Company or on its pages by other users).

We recommend users check and regularly update the privacy settings of their own profiles on social networks to limit data sharing. For more information, you can consult the privacy policies of Facebook, Twitter, Instagram, YouTube, and TikTok.

6.- Data Security

The Company takes the protection of your data seriously and applies technical and organizational security measures appropriate to the nature of the data processed to ensure a level of security proportional to the risk, in accordance with the Regulation (EU) 2016/679 (GDPR) and other applicable regulations.
In particular, The Company uses encryption, access control, and secure transmission methods to protect your data against unauthorized access, alteration, disclosure, or destruction.

7.- Data Retention

Your personal data will be retained as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Once the retention period expires, data will be deleted or anonymized.

8.- Cookies

The website uses cookies to improve the user experience. For more information, see our Cookie Policy.

9.- Modifications to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Your continued use of the Service after any changes signifies your acceptance of those changes.

10.- Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at adrian.munoz@newfootballera.com or write to:
New Football Era
Calle Somosierra, 13, 28231 Las Rozas de Madrid, Spain